Trouble running the game? Get support on our BOARD.
…or have a look at our:
List of Known Issues and Frequently Asked Questions
Steam version just displays a black screen and the game won’t
There is a dialog which
warns about Intel graphics chips not being supported. This
dialog is invisible in the Mac version in fullscreen mode. For
now, press Enter to acknowledge the dialog. This bug will be
fixed in the first update.
Big crashed and told me to send you a logfile.txt, where do I
There are several
locations where you might find the logfile, depending on your
Why is the
game not working on my Intel HD graphics chip?
Tiny & Big
does not officially support Intel graphics chips,
for the reason that they are simply not fast enough for games,
and their OpenGL drivers are severely lacking in both
performance and stability.
The game was tested on Intel HD graphics and runs on HD 2000
and up, albeit sluggishly. However, please be aware of the
If you receive a “bad
allocation” error, please lower the texture resolution by
selecting the lowest/left-most quality setting in the main
menu, or the “ultra crap” quality in the setup dialog.
Lowering the display resolution also helps.
Why is the
game not working on my Intel GMA / other integrated graphics
Sorry, there is no way we
can support these chips. We are a small team, and we are
simply not able to make a game look great on fast, dedicated
graphics hardware, and at the same time run on a chip which
can’t even execute some of the most simple shaders we use.
There is no support planned for these chips, and the
requirements clearly state that the game will only run on
Nvidia or ATI/AMD hardware. We are sorry if you feel that
wasn’t communicated clearly enough.
high system requirements, the graphics look rather simple?
They aren’t, actually.
It’s high-quality non-photorealistic rendering, and it eats
quite some graphics bandwidth. Another thing is the large
amount of dynamic objects which are created when slicing
stuff. Only dedicated graphics cards can cope with the amount
of objects to draw each frame. We generally recommend a
graphics card which costs about 100 bucks upwards. Sorry, but
all graphics chips made by Intel are unsupported.The game runs on
Intel HD 2000/3000/4000 or later graphics chips, but the
gameplay won’t be as smooth as with a dedicated graphics card,
and you have to limit the resolution the game is running at.
controller is not recognized, and/or acts funny, what to do?
Currently, the Windows
version only supports the Xbox 360 controller for Windows
(both the wireless receiver and the wired controller). Support
for other game controllers will follow.
On Mac and Linux, these USB controllers should work, too:
On Linux, the analog
triggers of the Xbox 360 controller don’t work, which is a
limitation of the SDL library, and is currently not fixable.
displays an error message about some file not being recognized.
What can I do?
There’s a damaged file in
your installation. If you’re playing through Steam, make sure
that you’re Steam installation is healthy:
Right-click on the
game, select “Properties”
Select the “Local
integrity of game cache…”
please try re-installing the game.
the Soundtrack Edition on Steam, but can’t find the songs, where
You have to navigate to
your Steam installation, which is usually
Files (x86)\Steamon Windows
From there, click yourself
through the pathsteamapps\common\TinyAndBig\Tiny
and Big Soundtrack
allowed to create a Let’s Play video of your game and put it up
Yes, you are. Actually,
we’re delighted every time someone puts up gameplay videos, so
please let us know if you do so. We also explicitely allow
monetization of your self-produced content in any form.
have any sound on my Creative Soundblaster X-Fi Card? Why?
That seems to be a bug
concerning the OpenAL driver supplied with Soundblaster cards.
As a workaround, please
try adding the following to your options.txt file:
rate on Linux is choppy, what’s up?
Newer window managers like
Unity or early versions of Gnome 3 are terrible at running
games smoothly. They either use some kind of windowed
fullscreen mode, where they scale the window to span the whole
desktop, or they have trouble managing demanding OpenGL
applications and their own fancy window effects.
For best results, use
Gnome 3.4 or later
(…more to come as we
are testing various configurations)